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Effect of measured perceived service quality on customer satisfaction with Hotelzot model

Ünüvar, Şafak; Tokay, Simge (Selçuk Üniversitesi Turizm Fakültesi, 2016)

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Author
- Tokay, Simge (1)
- Ünüvar, Şafak (1)
Subject
- Algılanan hizmet kalitesi (1)
- Customer satisfaction (1)
- Hotel businesses (1)
- Hotelzot scale (1)
- HOTELZOT ölçeği (1)
- Müşteri memnuniyeti (1)
- Otel işletmeleri (1)
- Perceived service quality (1)
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Date Issued
- 2016 (1)